Introduction
At Xtreme Comforts® Seat Cushion, Pillow (“Xtreme Comforts” or “we“), we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website https://xtreme-comforts.shop/ or make a purchase from us.
Please take a moment to read this Privacy Policy carefully. By visiting our website or making a purchase, you agree that your personal information will be handled as described in this policy. Your use of our website and any information you provide on the website remains subject to the terms of this Privacy Policy and our Terms of Service.
Collection of Information
Information You Provide Directly to Us
When you visit our website, we collect personally identifiable information that you provide to us, such as your name, email address, mailing address, phone number, password and any other information you submit. For example, we collect information when you create an account, participate in an offer or contest, comment on the website, participate in surveys, complete forms, provide feedback or communicate with us via third party social media sites. We also collect payment information when you sign up for our products or services.
Log Information
When you use our website, we automatically collect information about your device and your usage of our website through log files, cookies, pixel tags, embedded scripts, local storage, and similar technologies. This information includes your Internet Protocol (IP) address, browser type and settings, the date and time of your request, how you used the website, cookie data, and more. We use this information to analyze trends, administer the website, track your movements around the website, gather demographic information, and understand user behavior.
Cookies and Similar Technologies
We collect information through the use of cookies and similar technologies. Cookies are small text files that store information on your computer or mobile device. They enable the website to recognize your device and help us understand how users navigate through the website, view and interact with content, and perform analyses. For example, we use cookies to personalize your experience, maintain continuity during your session, allow you to remain logged in, remember your preferences, provide relevant advertising to you, improve security, gather usage data, and monitor performance of the website. By using our website, you consent to the use of cookies as described in this policy. You can control cookies through your browser settings and other tools. However, if you choose to disable certain cookies, it may affect your user experience on the website.
Information from Third Party Sources
We may obtain additional information about you from third party sources and combine it with the information we have already collected from you via our website. For example, we may collect demographic data about you from third parties and associate it with the information we already have about you.
Information from Social Media
If you access or log-in to a third party social media website through our website or interact with us through a third party social media site, we may collect information that you permit the social media website to share with us, such as your account ID, profile information, friends list, email address, interests, photos, status updates, comments, reactions, and more.We may engage with you on third party social media sites if you publicly mention or interact with our social media accounts.
Use of Information
We use your personal information for the following purposes:
- Provide, maintain, improve, deliver, and protect our products, services, and website, including to monitor and analyze trends and usage.
- Personalize your experience by presenting content, features, offers, and recommendations tailored to your interests and enable you to participate in contests, sweepstakes, promotions, and surveys.
- Process, manage, complete, and account for purchases and transactions you make on our website, including subscriptions, payments, returns, exchanges, and more.
- Respond to your requests, inquiries, comments, feedback, questions, complaints, and other communications.
- Provide support for our products, services, and website, including through email, live chat, phone, social media, and other communication channels.
- Communicate with you about our products, services, offers, promotions, rewards, upcoming events, and other news and information we think will interest you.
- Send you technical notices, updates, security alerts, invoices, receipts, account notifications, and support/administrative messages.
- Monitor and analyze trends, usage, and activities in connection with our products, services, and website.
- Link or combine information we collect from or about you.
- Carry out any other purpose for which the information was collected.
- Comply with all applicable legal, regulatory, and law enforcement requirements.
- Carry out other legitimate business purposes.
- As otherwise described to you at the point of collection or pursuant to your consent.
Sharing of Information
We may share your personal information with the following parties and as otherwise described in this policy:
- Service providers and business partners. To assist us in meeting business operations needs, delivering products and services to you, managing and analyzing our customer information, storing and processing such information in data centers and in the cloud, managing and enhancing our website, marketing our goods and services, and more. This includes sharing with vendors, consultants, marketing partners, research firms, payment processors, customer support, email and messaging support, analytics providers, order fulfillment providers, shipping carriers, logistics partners, and other service providers.
- Affiliates and subsidiaries. To assist in providing products, services, and customer support.
- Business transferees. To a successor or acquirer in the event of a merger, divestiture, restructuring, reorganization, dissolution, bankruptcy, or other sale or transfer of some or all of our assets.
- Legal and law enforcement. To comply with the law, legal proceedings, requests from government agencies, or orders from courts/law enforcement.
- To protect rights, property, life, health, security, and safety. To protect or defend the rights, property, life, health, security and safety of us, the website, users, yourself, or any third party.
- In an anonymous or aggregated form. Such that no personally identifiable information can be determined.
- With your consent. We also may share information with your permission or at your instruction.
We do not sell or rent personal information that we collect about you. We do not share your personal information with third parties for their marketing or advertising purposes without your explicit consent.
Security of Information
We use administrative, technical, and physical safeguards to help protect against unauthorized access, use, modification, and disclosure of personal information in our custody and control. However, no internet or mobile transmission, computer system, or wireless connection is completely secure. We cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law.
We delete your personal information when it is no longer needed for the purposes for which we originally collected it or as required by law. After that time, it is deleted, anonymized, or archived. Even if we delete your personal information it may persist on backup or archival media for an additional period of time for legal, tax, or regulatory reasons or for legitimate business purposes.
Children’s Privacy
We recognize the privacy interests of children and do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information as soon as possible. Please contact us if you believe we have collected such information.
California Privacy Rights
If you are a California resident, you have the right to request certain information under the California Consumer Privacy Act (CCPA) regarding our collection and use of your personal information, our disclosures of personal information for business purposes, and your rights regarding your personal information. To submit a request, please contact us. We will verify and require proof of your identity before processing your request. We will not discriminate against you for exercising your rights under the CCPA.
International Data Transfers
We are headquartered in the United States and have service providers in other countries, so your personal information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your personal information. We utilize appropriate safeguards to help keep your personal information secure and private during such transfers, including Standard Contractual Clauses.
Changes to this Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes to our business, the website, law, or user feedback. If we make material changes, we will notify you by revising the date at the top of this Privacy Policy and in some cases, we may provide you with additional notice or request your consent. We encourage you to review this Privacy Policy periodically to stay up-to-date about our privacy practices.
How to Contact Us
If you have any questions about this Privacy Policy or our information handling practices, please contact us at:
Email: [email protected]
Phone: 1-800-123-4567
Address: 123 Main St, Anytown, CA 12345 USA